ServiceNow

ServiceNow Approval Workflow Best Practices: 3 Default Behaviors to Fix Before Go-Live

ServiceNow's approval feature has 3 critical out-of-the-box issues: approvers can delete records, set invalid statuses, and change decisions after approval. Learn what to fix before go-live.

ACID Properties in ServiceNow: What Every Developer Should Know

Does ServiceNow guarantee ACID properties? We tested Atomicity, Consistency, Isolation, and Durability with real GlideRecord scripts. The results reveal critical risks every developer must address before go-live.